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Can Not activate plugin. - Save button not working?

Permalink Browser Info Environment August 03, 2021 at 2:44 PM

Just Purchased this addon and installed and not working? Cant save any settings in dashboard? Also its not displaying in the dashboard List correctly? on the left bar only the main dashboard page! Please advise?

It sends tohttps://coopsgroup.com/index.php/dashboard/system/seo/active_cookie_...

Which I get a forbidden MSG from Webserver? - 403 -

Is i add a "/" to the end it says its saved the settings but its not completing the script in order to update them?

I think your missing the slash from the code for the save button? Or maybe the addon hasn't installed correctly? I will remove and try again? If not I will try to install to another Concrete5 Install to see if this make any difference?

Please note I have and run over 15 Sites which I was thinking about installing this addon on if it works?

Please Advise
Regards
Carl Lee

Type:	Ticket
Status:	Resolved

Xanweb replied on Aug 3, 2021 at 3:20 pm Permalink Reply

Hi Carl,

We don't need the trailing slash to get it work.
The URL is already generated by ConcreteCMS Core, so seemingly you have a problem with your htaccess configuration.

If you still have the same issue after re-installation, please send us an admin access via PM so we could investigate the problem.

Best Regards,
Concrete5 DE Support Team

http://www.concrete5.de/
http://www.xanweb.com/

carl101lee replied on Aug 24, 2021 at 11:29 am Permalink Reply

Afternoon

Sorry was away on summer hols.

Ok.. I have updated my concrete5 to latest version, and have uninstalled and re-installed the addon, and have the same issues.

I have checked the htaccess file, and it only contains the URL re-write code, which I disabled and removed with no effect.

I have also updated the PHP version to 7.3 i think with no change . - This now matches another install I have where i tested the addon and its working and installed fine. So All i can guess is this one is hosted on CPannel with Krystal servers which must be causing the issues?

Any Ideas?
Carl

carl101lee replied on Aug 24, 2021 at 11:53 am Permalink Reply

OK Fixed this issue was a security flag on the sever settings for the addon,

Havign an issue now with the install of the 3rd party Addon -

Downloaded and copied to server ready for install on package page with error.

Unknown Package v.0.0

Broken package (handle active_cookie_consent_third_party-1.3.0).

Any Ideas? what i have done now?
Carl

carl101lee replied on Aug 24, 2021 at 12:43 pm Permalink Reply

Ok Fixed that Ha Ha

had to remove the version from the block name, installed fine.

How ever I have it enabled for youtube videos and it does work nicly here>>
https://coopsgroup.com/index.php/embroidery-workwear...

But doesn't work on the Youtube API 3 Channel List Block -
https://coopsgroup.com/index.php/media-production...

Is their a way to include youtube channel Block to the Cookie Block system?

Thanks
Carl

Xanweb replied on Aug 27, 2021 at 7:35 am Permalink Reply

Hi Carl,

For youtube channel block, we may plan it for the next version.
We have to contact the package developer first to get some information about it.

Best Regards,
Concrete5 DE Support Team

http://www.concrete5.de/
http://www.xanweb.com/

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