Paid for but no add on

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Hi
I paid the $35 and waited quite a while but add on didn't load. Please rectify.
TJBPhoto

Type: Pre-Sale
Status: Resolved
tjbphoto
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Xanweb replied on at Permalink Reply
Xanweb
Hi,

what do you mean by add-on not loading? you can download the addon under your orders:https://marketplace.concretecms.com/profile/orders/...
or within your concrete5 installation under "extend concrete5" and your site must be connected to the marketplace:
https://marketplace.concretecms.com/marketplace/how_to_install_add_o...

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.7
Version Installed - 8.5.7
Database Version - 20210623000000

# Database Information
Version: 10.3.32-MariaDB-log-cll-lve
SQL Mode: NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

# concrete5 Packages
Call to Action (1.0.0), Content Show/Hide (1.0.1), Dynamic Images (1.2), Easy Weather (1.0.0), Editor Comment (7.0.2), GDPR Cookie Notice (1.0.1), GIF Playr (1.0), Grand Gallery (1.2.5), Login/Logout Link (1.0), Login Block (2.0.0), Login Dialog (0.9.8), Minify HTML (1.1), Modena Theme (1.0.1), Open Graph Tags Lite (2.1.5), Page Transitions (1.4), Portfolio Grid (1.0.0.0), Ronyd Expanded Search Bar (2.0), Show/Hide Link (1.0.0), Simple Gallery (1.0.9), Triada (1.1), Whale Galleria (1.2.6), Whale OWL Carousel (2.5.8)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
LiteSpeed

# Server API
litespeed

# PHP Version
7.2.34

# PHP Extensions
bcmath, bz2, calendar, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, shmop, SimpleXML, sockets, SPL, sqlite3, standard, timezonedb, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 120
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 360
max_input_vars - 8000
memory_limit - 256M
post_max_size - 512M
upload_max_filesize - 512M
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36

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Click below to request a refund for License #8275740. Currently unassigned.
Created on Dec 19 2021 at 3:04 pm
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