Not working for Concrete5.8?

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I need to add extra snippets for Author and Page-Date so I can put them in the Output for a client (every time when they add a news page).
- they were working in 5.7 but now in 5.8 I can't find them in the toolbar.
I added the "Basic Snippets Pack" with new added snippets but it doesn't show up in the editor after installing.

So: yes I did the installing, and yes I already tried to look for it via Dashboard > System and Settings > "Basics", looking for the Rich Text Editor and its checkbox, but it doesn't show up in the list.

What might be going on?

Type: Pre-Sale
Status: In Progress
jirosworld
View Replies:
jirosworld replied on at Permalink Reply
jirosworld
In case anyone has the same problem: this was a bug in Concreet5 version 8.2.1 - after updating Concrete5 and actually completely uninstalling the package and reinstalling it again, it now works.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.2.1
Version Installed - 8.2.1
Database Version - 20170802000000

# concrete5 Packages
Block Designer (3.0.0), Login Dialog (0.9.7), Login Page Background (0.9.1), Open Graph Tags Lite (2.1.3), Piipol Forum (0.0.10), Piipol Snippets (0.4)

# concrete5 Overrides
blocks/page_list/templates/view_categorie_nieuwsbericht.php, blocks/page_list/templates/miniatuur_grid/view.php, blocks/page_list/templates/miniatuur_grid/view.css, blocks/page_list/templates/miniatuur_grid, blocks/page_list/templates/thumbnail_grid/view.php, blocks/page_list/templates/thumbnail_grid/view.css, blocks/page_list/templates/thumbnail_grid, blocks/page_list/templates/foto-nieuws.php, blocks/page_list/templates/view-categorie.php, blocks/page_list/templates/sidebar-mini.php, blocks/page_list/templates/news-tags.php, blocks/page_list/templates/kennis-nieuws.php, blocks/page_list/templates/news-home.php, blocks/page_list/templates/news-blocks.php, blocks/page_list/templates, blocks/page_list, blocks/autonav/templates/kansplus_piipol_menu.php, blocks/autonav/templates, blocks/autonav, blocks/topic_list/templates/knoppen/view.php, blocks/topic_list/templates/knoppen/view.css, blocks/topic_list/templates/knoppen, blocks/topic_list/templates/nummers/view.php, blocks/topic_list/templates/nummers/view.css, blocks/topic_list/templates/nummers, blocks/topic_list/templates, blocks/topic_list, elements/form/bootstrap3.php, elements/form, themes/kansplustheme/page_theme.php, themes/kansplustheme/js/main.js, themes/kansplustheme/js/masonry.pkgd.min.js, themes/kansplustheme/js, themes/kansplustheme/view.php, themes/kansplustheme/subpage.php, themes/kansplustheme/favicon.ico, themes/kansplustheme/splashscreen.php, themes/kansplustheme/css/main.css, themes/kansplustheme/css/font-awesome.min.css, themes/kansplustheme/css, themes/kansplustheme/full.php, themes/kansplustheme/default.php, themes/kansplustheme/home-STATIC.php, themes/kansplustheme/images/concrete5/columbus-tower-670x320.jpg, themes/kansplustheme/images/concrete5/palmtree-night.jpg, themes/kansplustheme/images/concrete5, themes/kansplustheme/images/elements/paper-plane-white.png, themes/kansplustheme/images/elements/meepratennet.png, themes/kansplustheme/images/elements/arrow_down_wit.svg, themes/kansplustheme/images/elements/background-purple-round-home.png, themes/kansplustheme/images/elements/paper-plane-red.png, themes/kansplustheme/images/elements/mensen/home-kennis-heer.png, themes/kansplustheme/images/elements/mensen/home-forum-dame.png, themes/kansplustheme/images/elements/mensen, themes/kansplustheme/images/elements/background-purple-round.png, themes/kansplustheme/images/elements/background-round-green.png, themes/kansplustheme/images/elements/arrow_down_paars.svg, themes/kansplustheme/images/elements, themes/kansplustheme/images/icons/Emoticon.svg, themes/kansplustheme/images/icons/arrow-down-light-whitea2x.png, themes/kansplustheme/images/icons/Reageer-double-whitea2x.png, themes/kansplustheme/images/icons/Delena2x.png, themes/kansplustheme/images/icons/file-uploada2x.png, themes/kansplustheme/images/icons/arrow-down-light.svg, themes/kansplustheme/images/icons/check-box–selected.svg, themes/kansplustheme/images/icons/Avatar-big-2a2x.png, themes/kansplustheme/images/icons/Stuur-pink.svg, themes/kansplustheme/images/icons/arrow-right-light.svg, themes/kansplustheme/images/icons/Search-Blue-Headera2x.png, themes/kansplustheme/images/icons/Search-Blue-Header.svg, themes/kansplustheme/images/icons/Stuur-purplea2x.png, themes/kansplustheme/images/icons/arrow-semibold-downa2x.png, themes/kansplustheme/images/icons/Uitnodigena2x.png, themes/kansplustheme/images/icons/Reageer-Single-purplea2x.png, themes/kansplustheme/images/icons/Quotea2x.png, themes/kansplustheme/images/icons/Heart-empty.svg, themes/kansplustheme/images/icons/Reageer-Single-white-Copya2x.png, themes/kansplustheme/images/icons/arrow-down-lighta2x.png, themes/kansplustheme/images/icons/arrow-right-light-white.svg, themes/kansplustheme/images/icons/Reageer-double-pinka2x.png, themes/kansplustheme/images/icons/Flag-Report purplea2x.png, themes/kansplustheme/images/icons/Down-white.svg, themes/kansplustheme/images/icons/Delen.svg, themes/kansplustheme/images/icons/Edita2x.png, themes/kansplustheme/images/icons/fotoa2x.png, themes/kansplustheme/images/icons/arrow-up-light-whitea2x.png, themes/kansplustheme/images/icons/Reageer-double-white.svg, themes/kansplustheme/images/icons/checkboxselected.svg, themes/kansplustheme/images/icons/arrow-left-light-whitea2x.png, themes/kansplustheme/images/icons/Img-Foruma2x.png, themes/kansplustheme/images/icons/Uitnodigen.svg, themes/kansplustheme/images/icons/Quote.svg, themes/kansplustheme/images/icons/Search-pink-Thin-Copya2x.png, themes/kansplustheme/images/icons/Reageer-double-purple.svg, themes/kansplustheme/images/icons/Search-purple-Thin.svg, themes/kansplustheme/images/icons/Search-white-Thin.svg, themes/kansplustheme/images/icons/Reageer-double-purplea2x.png, themes/kansplustheme/images/icons/arrow-up-light-pink.svg, themes/kansplustheme/images/icons/arrow-semibold-upa2x.png, themes/kansplustheme/images/icons/Settingsa2x.png, themes/kansplustheme/images/icons/arrow-right-light-pinka2x.png, themes/kansplustheme/images/icons/Reageer-double-pink.svg, themes/kansplustheme/images/icons/Search-purple-Thina2x.png, themes/kansplustheme/images/icons/arrow-right-lighta2x.png, themes/kansplustheme/images/icons/Stuur-pinka2x.png, themes/kansplustheme/images/icons/check-box–selecteda2x.png, themes/kansplustheme/images/icons/arrow-right-light-pink.svg, themes/kansplustheme/images/icons/Stuur-white.svg, themes/kansplustheme/images/icons/check-box-emptya2x.png, themes/kansplustheme/images/icons/Settings.svg, themes/kansplustheme/images/icons/Stuur-whitea2x.png, themes/kansplustheme/images/icons/Save-emptya2x.png, themes/kansplustheme/images/icons/arrow-up-light.svg, themes/kansplustheme/images/icons/Img-Kennisa2x.png, themes/kansplustheme/images/icons/arrow-down-light-pinka2x.png, themes/kansplustheme/images/icons/arrow-left-light.svg, themes/kansplustheme/images/icons/Alert.svg, themes/kansplustheme/images/icons/arrow-left-light-pink.svg, themes/kansplustheme/images/icons/arrow-left-light-pinka2x.png, themes/kansplustheme/images/icons/avatar-small-mark.png, themes/kansplustheme/images/icons/Down-Purple.svg, themes/kansplustheme/images/icons/Reageer-Single-yellow.svg, themes/kansplustheme/images/icons/check-box-empty.svg, themes/kansplustheme/images/icons/Heart-Full.svg, themes/kansplustheme/images/icons/Reageer-Single-white-Copy.svg, themes/kansplustheme/images/icons/Save-full.svg, themes/kansplustheme/images/icons/Reageer-Single-purple-Copy.svg, themes/kansplustheme/images/icons/Stuur-purple.svg, themes/kansplustheme/images/icons/Pin.svg, themes/kansplustheme/images/icons/Save-empty.svg, themes/kansplustheme/images/icons/Reageer-Single-purple.svg, themes/kansplustheme/images/icons/arrow-left-light-white.svg, themes/kansplustheme/images/icons/arrow-semibold-down.svg, themes/kansplustheme/images/icons/Bijlagea2x.png, themes/kansplustheme/images/icons/arrow-up-light-white.svg, themes/kansplustheme/images/icons/Save-fulla2x.png, themes/kansplustheme/images/icons/arrow-semibold-up.svg, themes/kansplustheme/images/icons/Closea2x.png, themes/kansplustheme/images/icons/Close.svg, themes/kansplustheme/images/icons/Lock.svg, themes/kansplustheme/images/icons/linka2x.png, themes/kansplustheme/images/icons/Reageer-Single-purple-Copya2x.png, themes/kansplustheme/images/icons/arrow-right-light-whitea2x.png, themes/kansplustheme/images/icons/Flag-Report purple.svg, themes/kansplustheme/images/icons/Search-white-Thina2x.png, themes/kansplustheme/images/icons/Reageer-Single-white.svg, themes/kansplustheme/images/icons/arrow-down-light-white.svg, themes/kansplustheme/images/icons/Close-Copy.svg, themes/kansplustheme/images/icons/Reageer-double-yellow.svg, themes/kansplustheme/images/icons/Alerta2x.png, themes/kansplustheme/images/icons/foto.svg, themes/kansplustheme/images/icons/Reageer-Single-yellowa2x.png, themes/kansplustheme/images/icons/Emoticona2x.png, themes/kansplustheme/images/icons/Down-Purplea2x.png, themes/kansplustheme/images/icons/file-upload.svg, themes/kansplustheme/images/icons/arrow-up-lighta2x.png, themes/kansplustheme/images/icons/link.svg, themes/kansplustheme/images/icons/Search-pink-Thin-Copy.svg, themes/kansplustheme/images/icons/Locka2x.png, themes/kansplustheme/images/icons/Heart-emptya2x.png, themes/kansplustheme/images/icons/arrow-up-light-pinka2x.png, themes/kansplustheme/images/icons/bina2x.png, themes/kansplustheme/images/icons/Reageer-Single-whitea2x.png, themes/kansplustheme/images/icons/Reageer-double-yellowa2x.png, themes/kansplustheme/images/icons/Bijlage.svg, themes/kansplustheme/images/icons/Edit.svg, themes/kansplustheme/images/icons/bin.svg, themes/kansplustheme/images/icons/Down-whitea2x.png, themes/kansplustheme/images/icons/Close-Copya2x.png, themes/kansplustheme/images/icons/Avatar-biga2x.png, themes/kansplustheme/images/icons/arrow-down-light-pink.svg, themes/kansplustheme/images/icons/Heart-Fulla2x.png, themes/kansplustheme/images/icons/arrow-left-lighta2x.png, themes/kansplustheme/images/icons/Pina2x.png, themes/kansplustheme/images/icons, themes/kansplustheme/images, themes/kansplustheme/description.txt, themes/kansplustheme/thumbnail.png, themes/kansplustheme/page_not_found.php, themes/kansplustheme/home.php, themes/kansplustheme/index.html, themes/kansplustheme/BLOCKS/page_list/templates/view_categorie_nieuwsbericht.php, themes/kansplustheme/BLOCKS/page_list/templates/miniatuur_grid/view.php, themes/kansplustheme/BLOCKS/page_list/templates/miniatuur_grid/view.css, themes/kansplustheme/BLOCKS/page_list/templates/miniatuur_grid, themes/kansplustheme/BLOCKS/page_list/templates/thumbnail_grid/view.php, themes/kansplustheme/BLOCKS/page_list/templates/thumbnail_grid/view.css, themes/kansplustheme/BLOCKS/page_list/templates/thumbnail_grid, themes/kansplustheme/BLOCKS/page_list/templates/foto-nieuws.php, themes/kansplustheme/BLOCKS/page_list/templates/view-categorie.php, themes/kansplustheme/BLOCKS/page_list/templates/sidebar-mini.php, themes/kansplustheme/BLOCKS/page_list/templates/news-tags.php, themes/kansplustheme/BLOCKS/page_list/templates/kennis-nieuws.php, themes/kansplustheme/BLOCKS/page_list/templates/news-home.php, themes/kansplustheme/BLOCKS/page_list/templates/news-blocks.php, themes/kansplustheme/BLOCKS/page_list/templates, themes/kansplustheme/BLOCKS/page_list, themes/kansplustheme/BLOCKS/autonav/templates/kansplus_piipol_menu.php, themes/kansplustheme/BLOCKS/autonav/templates, themes/kansplustheme/BLOCKS/autonav, themes/kansplustheme/BLOCKS, themes/kansplustheme/subpage-green.php, themes/kansplustheme/elements/header.php, themes/kansplustheme/elements/navigation/navigation.php, themes/kansplustheme/elements/navigation/main_doormat.php, themes/kansplustheme/elements/navigation/home-logo.php, themes/kansplustheme/elements/navigation/main_footer.php, themes/kansplustheme/elements/navigation/filter-checkbox.php, themes/kansplustheme/elements/navigation, themes/kansplustheme/elements/footer.php, themes/kansplustheme/elements/header-green.php, themes/kansplustheme/elements, themes/kansplustheme/subpage-forum.php, themes/kansplustheme/fonts/FontAwesome.otf, themes/kansplustheme/fonts/fontawesome-webfont.svg, themes/kansplustheme/fonts/fontawesome-webfont.woff, themes/kansplustheme/fonts/fontawesome-webfont.woff2, themes/kansplustheme/fonts/fontawesome-webfont.eot, themes/kansplustheme/fonts/fontawesome-webfont.ttf, themes/kansplustheme/fonts, themes/kansplustheme, src/helpers.externals, src/Concrete/Helper/Entity.php, src/Concrete/Helper/Entitys.php, src/Concrete/Helper/EntityDateTime.php, src/Concrete/Helper, src/Concrete

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.4.7 (Ubuntu)

# Server API
apache2handler

# PHP Version
5.6.31-2+ubuntu14.04.1+deb.sury.org+1

# PHP Extensions
apache2handler, calendar, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json, libxml, mbstring, memcache, mhash, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_pgsql, pgsql, Phar, posix, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 60
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 256M
post_max_size - 250M
sql.safe_mode - Off
upload_max_filesize - 256M
memcache.max_failover_attempts - 20
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36

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