Added the block but it never appears on the live site

Permalink Browser Info Environment
We added the new call-to-action block but it never appears on the live site after saving it. ideas? tried different colors/settings but it fails to appear on the site.

Type: Pre-Sale
Status: In Progress
gps1
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c5hub replied on at Permalink Reply
c5hub
Does the block appear in edit mode? Just not when logged out?

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.2
Version Installed - 8.5.2
Database Version - 20190925072210

# Database Information
Version: 10.3.23-MariaDB-1:10.3.23+maria~stretch-log
SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

# concrete5 Packages
Call to Action (1.0.0), Cookies Notice (1.3.2), Enhanced Version List (0.9.2), Event Tracking (1.1.0), Formidable (Full Version) (2.1.3), Framework Theme (1.7.8), Image Optimizer (3.2.11), Login Page Background (0.9.1), Minify HTML (2.0.0), Page Activity (0.9.3), Structured Data Video (1.1.1), Styled Maps (1.2.3), Tallacmans Copyright (1.2), Use CDN (0.1.3), Video Pro (1.0.0), White Label (1.0.1)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.4.25 (Debian)

# Server API
fpm-fcgi

# PHP Version
7.3.19-1+0~20200612.60+debian9~1.gbp6c8fe1

# PHP Extensions
apc, apcu, bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, interbase, intl, ionCube Loader, json, libxml, mbstring, memcached, mongodb, msgpack, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_dblib, PDO_Firebird, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, readline, recode, Reflection, session, shmop, SimpleXML, soap, sockets, sodium, SPL, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 120
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 2500
memory_limit - 4096M
post_max_size - 500M
upload_max_filesize - 500M
ibase.max_links - Unlimited
ibase.max_persistent - Unlimited
mbstring.regex_stack_limit - 100000
memcached.sess_lock_max_wait - not set
memcached.sess_lock_wait_max - 150
memcached.sess_server_failure_limit - 0
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 10000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36

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