Issues with module + double purchase

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Hi,

I purchased this module back on the 9th of April to use the Google Maps block. How-ever i chose not to use it. I decided not to process a refund at the time. How-ever just today i went looking for a slick slider block module and purchased the module again (not realizing i already owned a license #8187733). I was hoping that i could get #8191425 refunded as i now have two licenses for this module but only 1 website.

Now to my issues, i am trying to add the Slick Slider block to my website. In edit mode i select Slick Slider, the blue bar loads across the top how-ever it just sits there like its attempting to load. The block never shows up, can you help me in getting this block to display?

Type: Pre-Sale
Status: In Progress
esperto
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esperto replied on at Permalink Reply
esperto
Formal Refund Request: Please grant me a refund for the license assigned to this support request.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.4.5
Version Installed - 8.4.5
Database Version - 20180717000000

# concrete5 Packages
catapult (1.1.0), Manual Nav (2.2.0), Whale OWL Carousel (2.5.8)

# concrete5 Overrides
blocks/autonav_zestbackup.zip, blocks/autonav.zip, blocks/autonav/view.php, blocks/autonav, themes/esperto/elements/header.php, themes/esperto/elements/footer_fixed.php, themes/esperto/elements/header_afixed.php, themes/esperto/elements/header_fixed.php, themes/esperto/elements/footer.php, themes/esperto/elements, themes/esperto/view.php, themes/esperto/full_width.php, themes/esperto/assets/ico/apple-touch-icon-144-precomposed.png, themes/esperto/assets/ico/favicon.ico, themes/esperto/assets/ico/apple-touch-icon-114-precomposed.png, themes/esperto/assets/ico/apple-touch-icon-72-precomposed.png, themes/esperto/assets/ico/apple-touch-icon-57-precomposed.png, themes/esperto/assets/ico, themes/esperto/assets/js/esperto-crm.js, themes/esperto/assets/js/google-code-prettify/prettify.css, themes/esperto/assets/js/google-code-prettify/prettify.js, themes/esperto/assets/js/google-code-prettify, themes/esperto/assets/js/html5shiv.js, themes/esperto/assets/js/jquery.js, 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max_input_time - 60
max_input_vars - 3000
memory_limit - -1
post_max_size - 200M
sql.safe_mode - Off
upload_max_filesize - 100M
ldap.max_links - Unlimited
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