Installation Steps

1. Install the module:
   Dashboard > Add Funtionality > New > eCommerce - Canada Post Shipping > Install
2. Sign up for a Canada Post Sell Online account
   1. Obtain either a Venture One (http://www.canadapost.ca/cpo/mc/business/solutions/ventureone.jsf) or a commercial Canada Post account
   2. Review information about obtaining a Canada Post Sell Online Account (http://www.canadapost.ca/sellonline)
   3. Send an email to sellonline@canadapost.ca to request an account.  You should include with this email the following information:
      • Customer/Venture One account number
      • Company name (the same name used with your Canada Post account)
      • Full name of main contact person
      • Telephone number
      • Address
   4. You may also call the Sell Online Helpdesk (866-511-0546) to set up your account over the phone.  You will need the same information as listed above.
3. Configure your Sell Online account.  There are many settings involved in this step but the most important are the "General Information" and "Add / Modify / Delete Boxes" settings.
4. Configure the Canada Post Shipping Module in Concrete5:
   1. Go to: Dashboard > eCommerce > Shipping > Canada Post Shipping
   2. Enable the module
   3. Enter your CPC Account ID (from step 2)
   4. Enter the postal code you will be shipping from
   5. Select the shipping methods you offer (please note: depending on your Sell Online settings not all methods shown on the concrete5 configuration page may be available)
   6. Indicate whether or not insurance should be included in shipping estimates.  Insurance may not be available for all shipping methods or packages.
   7. Enter per order handling fees for domestic and foreign destinations.  These fees are in addition to any you configure in your Sell Online account.
   8. Choose an operation mode - testing or live
   9. You should leave Debug Mode off unless you are experiencing problems.
5. Click "Update Shipping Type"

Frequently Asked Questions

Q: When I enable Canada Post Shipping my site suddenly becomes very slow. What's wrong?
A: The Canada Post Shipping address communicates with a Canada Post server at the following URL: http://sellonline.canadapost.ca:30000.  Some hosting companies block access to port 30000, which means every request made to the Canada Post server will fail after a long timeout. You will need to contact your hosting company and request that access to port 30000 be allowed.