concrete5 Environment Information
# concrete5 Version
Core Version - 8.5.12
Version Installed - 8.5.12
Database Version - 20220319043123
# Database Information
Version: 10.3.27-MariaDB-log
SQL Mode: NO_ENGINE_SUBSTITUTION
# concrete5 Packages
Formidable (Full Version) (2.1.7.1), Grand Gallery (1.6.0), HW hCaptcha (0.9.2), PDF Viewer (1.0.1), Pixel Theme (2.4.0), Thumb Gallery (1.0.3)
# concrete5 Overrides
single_pages/dashboard/tutorials.php, single_pages/dashboard
# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Only when manually removed or the cache is cleared.
# Server Software
Apache
# Server API
cgi-fcgi
# PHP Version
7.2.34
# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, monarxprotect, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, session, SimpleXML, snmp, soap, sockets, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 256M
post_max_size - 64M
upload_max_filesize - 64M
ic24.api.max_timeout - 7
ldap.max_links - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
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Formidable uses the default mailprotocol set in Concrete. So if SMTP should work....
Check in the logs if the mail is send, if so, you are sure that C5 handles the mail... If the logs show any errors, you should be able to debug.
Best,
Corretje