Upgrade from formidable liteBrowser Info Environment
I've just availed of your offer to upgrade from formidable lite.
Neither my purchase nor licence are showing up in my account.
I have a paypal confirmation.
Do you know what the issue might be here?
Paypal registers that my transaction took place. Can you look into this please?
I have since received support and a refund from Concrete5, with the request to try again.
I have again purchased a licence from you via the special offer, the transaction has again been verified, but again I have no download, update button and no licence in my account.
Can you check this please and get back to me?
Sorry for the late reply.
Seems the messages aren't send to my mailbox...
Could you send me the order / transaction id's?
Please send them to email@example.com