Site is logging me out

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I've been having ongoing issues with my site bumping me off (logging me out and sending me to the default concrete5 log in page to log back in)...i've noticed that it improves when i am able to work on my site once that happens and I click on "stay logged in to website" from the default page. Is there a way for Register User Pro to over ride the default settings to automatically stay "logged in" from the default settings so the Reg Pro does not have a conflict? I think that may be my issue. thanks so much.

Type: Discussion
Status: In Progress
View Replies:
jb1 replied on at Permalink Reply
I had a similar problem some years back but it was due to the site switching between http and https and dropping all session data. Once I found the cause the fix was quick and easy (just make the https version the default URL in the C5 config).

But Register User Pro uses some of the built-in C5 libraries for managing sessions so it won't fix things for you if you're having trouble staying logged in. Unfortunately there could be one of a hundred causes for that. A couple suggestions to try first (if you're not familiar with some of these settings you may need to talk to your hosting provider):

- Check session timeout on your server (15 minutes is usually default - if it's set to something like 1 min, it will log out quickly). Test the site on another server (different hosting provider) to eliminate this option.

- Browser plugin could kill the session data - try using a different web browser (such as Safari or Firefox)

- Web server disk could be full and not able to record new sessions.

- A bunch of different PHP.ini settings could affect this - usually a clean slate on a new server should work fine. Again, test a different web host to isolate this.

- If you're running a local web server (on your computer), try uploading the site to a real server and see if that's it.

Good luck with sorting this out.


concrete5 Environment Information

# concrete5 Version

# concrete5 Packages
AJAX Member Directory (1.0.1), Discussion (1.8.8), Forms With PayPal Payment (2.0.6), Galleria image gallery (2.0), HeyDesigner (1.5.2), Image Slider (1.1), Keycaptcha (1.0), Lerteco User Importer (2.1.1), List files from set (1.0.4), Mailing List (2.54), Parent Link (1.0), Paypal Donations Box (1.0.1), PDF Viewer (1.0), Register User Pro (1.3.16), Registrant Group (1.1), Site Notifications (1.0.1), Sortable Fancybox Gallery (1.17), VideoJS Player (1.0.2), Walkthrough (0.9.3).

# concrete5 Overrides
languages/de_DE, languages/es_AR, languages/pt_PT, languages/it_IT, languages/nl_NL, languages/ja_JP, languages/pl_PL, languages/fa_IR, languages/zh_TW, languages/tr_TR, languages/sv_SE, languages/da_DK, languages/ro_RO, languages/vi_VN, languages/sk_SK, languages/es_MX, languages/nb_NO, languages/es_ES, languages/fi_FI, languages/sl_SI, languages/ar, languages/pt_BR, languages/ru_RU, languages/es_PE, languages/fr_FR, languages/el_GR, languages/cs_CZ

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 30 minutes.

# Server Software

# Server API

# PHP Version

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, htscanner, iconv, imap, intl, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_pgsql, pgsql, Phar, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SPL, standard, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib.

# PHP Settings
max_execution_time - 300
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 512M
post_max_size - 128M
sql.safe_mode - Off
upload_max_filesize - 1024M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:47.0) Gecko/20100101 Firefox/47.0

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