Documentation

FAQs:

Q: Is there a way with your add-on to remove the Youtube logo?
A: Unfortunately, this is not possible and Youtube doesn't allow it.

Q: Why am I not seeing the video on my page background?
A: One of two possible reasons: 1) If the video was recently uploaded to YouTube, it may take a few hours before it's available via the API (which this add-on uses); or 2) Your theme has a "solid" background which obscures the YouTube Background. In this case, it just requires a simple CSS tweak to your theme. If you need help with this, just submit a support request.

Q: Can I load a video from my File Manager?
A: No, it must be uploaded to YouTube first. There are a couple significant benefits, especially the reduction of your hosting bandwidth usage.

Q: Where do I find videos that would suit this add-on?
A: You can use any videos on YouTube, but try starting by searching for "background loops". 

 

Need support?

Please read this page on our website for more details.

 

News:

Please check our Twitter page for latest news.

 

Response Times:

We generally respond to all support enquiries within 1 business day (often within a few hours). I stand behind all my Concrete5 add-ons & themes and want to ensure you have complete satisfaction. Please note, there are some occasions where I'll be away from my computer for a longer period (such as Xmas holidays), but I will always post news about this on Twitter so you can stay up-to-date.