Permalink Browser Info Environment
The folder files can not be accessed
I'v contact with Even (PorlandLabs)

Type: Pre-Sale
Status: Resolved
View Replies:
pilipala replied on at Permalink Reply

I'm not sure that I understand the question. If you mean you want to download the theme files manually, you can do so by logging into your concrete5 account at

Then click on your user name top right > Click on Transactions > Licences > Download Archive next to the Juniper theme thumbnail.

If you have assigned the licence to a project, you will need to first unassign it in order to be able to download the archive. To do this, you need to click on Projects > choose the appropriate licence and click "Release from Project".

I hope this answers your question. If not, please describe which files you mean and what you are trying to do.


RicharddeBruin replied on at Permalink Reply 4 Attachments
Dear Jennifer,

I think we are nog on one line.

I'v installed the new Concrete5 and the theme juniper. That's working alride.
Now i want to fil in the pages with the ride picters and i can't acces the map of file to put in the pictures. When i click there ik get this.
pilipala replied on at Permalink Reply

I'm sorry but I have not come across that error message before, and I do not know what is the issue there. If you have just added your Juniper theme, you could test to see whether it is related to the theme or not by deactivating Juniper theme and then trying again.

If it is not related to the theme, you could try installing a fresh version of concrete5 in case you have a problem with the installation.

If it is a bug that is unrelated to the theme you can report it here:

Thank you,


concrete5 Environment Information

# concrete5 Version
Core Version - 8.2.1
Version Installed - 8.2.1
Database Version - 20170802000000
# concrete5 Packages
Juniper (1.0.5)
# concrete5 Overrides
# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
# Server API
# PHP Version
# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, fileinfo, filter, ftp, gd, gettext, hash, iconv, intl, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 64M
sql.safe_mode - Off
upload_max_filesize - 64M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit – 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.