Invalid marketplace item ID.

Permalink Browser Info Environment
Dear Shin'ichi Nakane: Hello.

I am very excited to be connected with you on Concrete5, and am very impressed with your beautiful Palette theme. Thank you very much for creating it, and then lovingly sharing it, for free, with others. Thank you very much for all that you do for others. You are greatly appreciated.

I have repeatedly uninstalled and then reinstalled a brand new Concrete5 installation using Softaculous, and then connected the Palette theme. Repeatedly yesterday and today, I am unable to put the Palette theme into the new Concrete5 installation. I am given this message:

Invalid marketplace item ID.

I hope to hear from you about what to do. Is there something that can be done, or should I choose another C5 theme?

Type: Pre-Sale
Status: New
tamarosher
View Replies:

concrete5 Environment Information

online

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.1 Safari/605.1.15

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.