Buttons in Image Slider Not Functioning

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We are having an issue withhttp://www.idsdrying.com. We have 4 image sliders on the home page, each with a button and a link. Basically only the 2nd and 4th rotator buttons work, where as the 1st and 3rd don't allow you to click. This was tested/done in Chrome. When testing in Firefox we get different results. 1, 3, and 4 image rotators are working but on image rotator 2, nothing shows up, not title, heading or button. In Safari, it works a little better but the button hotspot doesn't quite match up with the button. Not sure how to troubleshoot this and looking for some assistance please. Thank you.

Type: Ticket
Status: Resolved
darrellgw
View Replies:
shahroq replied on at Permalink Reply
shahroq
Hi Darrell,
The provided link is not working. Could you post a live link so that I cab check?
darrellgw replied on at Permalink Reply
darrellgw
https://www.idsdrying.com/
darrellgw replied on at Permalink Reply
darrellgw
Checking back, please advise. Link already provided. Thanks.
shahroq replied on at Permalink Reply
shahroq
It seems the issue was using the "Cube" effect for "slide transition effect". The cube transition needs lots of processing to imitate the 3D effect, and during the transition, which on slower machines takes noticeable time, the users are not able to click on buttons as the slider is in the phase of transition.

Considering the number of slides and size of the images you have used, it had better switch to a lighter "slide transition effect" which runs smoothly on all machines and browsers.

Cheers,
darrellgw replied on at Permalink Reply
darrellgw
Thank you for your assistance and support as always. This is why I continue to purchase Pixel 2 as it is truly versatile and works well. Thanks for the tip!
shahroq replied on at Permalink Reply
shahroq
Welcome Darrel, and thank you for the good words.
Cheers,
darrellgw replied on at Permalink Reply
darrellgw
I have give a good review previously... :-)

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