Losing nav bar when

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Still learning how to use Pixel 2 so maybe I have made one experimental change too many! I I am now losing the Pixel logo and nav bar section above the top of the window when I scroll down the page. I have looked at all of the changes I made and returned them to default settings but I still have the problem. Any idea how I can get this back to normal? Thanks, Tutta

Type: Discussion
Status: Resolved
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shahroq replied on at Permalink Reply
Could you post a live link?
Tutta replied on at Permalink Reply
Hi shahroq,
Thanks for the reply and sorry for the delay. I was up against a time deadline to produce a website. To be frank, I have had endless problems with the stability of Pixel 2 and concrete5 and have had to abandon the whole idea of using both.

The problem started the first time I loaded Pixel 2. I got a memory error message, then another, then it loaded some but not all pages. I then increased the memory in the PHP.ini file to 500MB and eventually it loaded the whole theme.

Started to make my changes and again got memory error messages. I decided to reinstall concrete5 and start from scratch. This started off ok and eventually the error messages would come. Or I had a problem with the scrolling. I re-installed concrete5 and increased the memory a total of 5 times. The last time I got the usual memory error and it failed to load Pixel2 at all, even with a totally fresh install of concrete5 and a new database.

I was losing sleep wondering if I would be able to get this ~?&*# website up and running. So I abandoned the whole thing, went back to Dreamhost and installed Wordpress. Such a shame as Pixel 2 is a great theme otherwise. WP worked like a dream, not a single crash in two weeks and I am ready to go live next week.

I do not have evidence of a long narrative of conversations with your support team about my problems so I don't hold out much hope of a refund. But, believe me I would not have abandoned concrete5/Pixel2 without very good reason given my time constraints. If you are up for it, say we split the fee I paid for the theme 50:50 and you guys have a beer on me?

Tutta replied on at Permalink Reply
Formal Refund Request: Please grant me a refund for the license assigned to this support request.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.4.3
Version Installed - 8.4.3
Database Version - 20180716000000

# concrete5 Packages
Cloneamental (0.9.3), Fruitful (1.2), Pixel Theme (2.1.2)

# concrete5 Overrides

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software

# Server API

# PHP Version

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 1000
memory_limit - 90M
post_max_size - 65M
sql.safe_mode - Off
upload_max_filesize - 64M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 3907
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

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Created on Oct 14 2018 at 10:12 am