homepage crashing

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Hi There

I have been editing the website that I installed and then installed the dummy content into.

It now crashes when I try and update a block on the homepage , eg page list to look at another folder, or reorder the blog list to sitemap order.

Error message beginning is:

An exception occurred while executing 'insert into CollectionVersionBlocks (arHandle, cbRelationID, cbOverrideAreaPermissions, cbIncludeAll, cbOverrideBlockTypeCacheSettings, cbOverrideBlockTypeContainerSettings, cbEnableBlockContainer, isOriginal, cbDisplayOrder, cID, cvID, bID) select arHandle, cbRelationID, cbOverrideAreaPermissions, cbIncludeAll, cbOverrideBlockTypeCacheSettings, cbOverrideBlockTypeContainerSettings, cbEnableBlockContainer, 0, cbDisplayOrder, ?, ?, CollectionVersionBlocks.bID from CollectionVersionBlocks where CollectionVersionBlocks.cID = ? and CollectionVersionBlocks.cvID = ?' with params [1, 851, 1, "850"]:

SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-851-63-Main1' for key 'PRIMARY'

Can you please help
Many thanks

Type: Ticket
Status: Resolved
View Replies:
Xanweb replied on at Permalink Reply
Hi Mara,

The mentioned problem is related to Concrete CMS core and not related to our theme.

Try to delete the crashed page version from Sitemap and redo your changes,
hope this will fix your issue.

If it doesn't, you can ask for a pro support via the following link:

Best Regards,
Concrete5 DE Support Team
Dwebsites replied on at Permalink Reply

The page was the homepage, so a bit difficult to delete lol. Somehow there were over 80 versions of the homepage, we managed to delete the versions and get rid of the glitch.

I have since installed the theme without the dummy content and haven't experienced any such issue.

And we're buying the theme again! So it's on it's way.

Thank you for your time

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.5
Version Installed - 8.5.5
Database Version - 20201116182100

# Database Information
Version: 10.2.38-MariaDB

# concrete5 Packages
Grand Gallery (1.5.1), Replica Pro Theme (1.7.0)

# concrete5 Overrides

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software

# Server API

# PHP Version

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mcrypt, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 2M
ldap.max_links - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 4000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

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