Refund request

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Hi, I purchased Seren theme as I thought it would have a backend editor like another CMS I use for another website (Pagekit). Unfortunately Pagekit did not install with this web host server. But when I was trying to edit the Seren theme on my website, I realised that it did was more built as a WYSIWYG editor rather than what I'm used to on Pagekit. Therefore, I wondered if I might be able to have a refund please, as I am going to try to use another CMS for my website altogether.

Thank you

Type: Ticket
Status: Resolved
markzyi
View Replies:
markzyi replied on at Permalink Reply
markzyi
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
pilipala replied on at Permalink Reply
pilipala
Hello,

No problem. I am requesting the refund for you now.

Best wishes,

Jennifer

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.4
Version Installed - 8.5.6
Database Version - 20200609145307

# Database Information
Version: 5.7.33-cll-lve
SQL Mode: NO_ENGINE_SUBSTITUTION

# concrete5 Packages
None

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
litespeed

# PHP Version
7.4.16

# PHP Extensions
bcmath, bz2, calendar, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, inotify, intl, ionCube Loader, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 1000
memory_limit - 128M
post_max_size - 32M
upload_max_filesize - 32M
ic24.api.max_timeout - 7
mbstring.regex_retry_limit - 1000000
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
unserialize_max_depth - 4096
opcache.max_accelerated_files - 10000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:93.0) Gecko/20100101 Firefox/93.0

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Request Refund

Click below to request a refund for License #8274732. Currently unassigned.
Created on Nov 11 2021 at 8:38 am
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