Reviews

Current Version

No reviews found.

Before 2.0.4

Review posted by RichardAtkins on at

Great theme - but the support made it first class

RichardAtkins
This theme has worked so well for us, as we wanted something which would look modern, hi-tech, and would automatically adjust to the browser device.

What has really worked incredibly well is the rapid, high quality, and low cost support for customisation and other issues. We even got great help to install and customise a 3rd party add-in.

I cannot speak highly enough of this gifted team and their products.
Review posted by JY1989 on at

Lots of problem

JY1989
Please note that the problems that I mentioned below will no longer be a problem when I switch to other theme.

1.) Navigation Menu is not working properly. Some of the sub pages cant be access using the Navigation Menu. It is shown on the Menu, but when you click it, nothing happen.

2.) Hyper-linked text such as email address or links to other website is not working. When click on Hyper-linked text, nothing happen.

3.) This theme is not synchronise with different browsers. I used Google chrome to edit my website, but when I used Internet Explorer to view the work I haven done, it was a complete shock for me. The footer that I design is totally messed up.

4.) I placed a form on my website as "contact us". But the text box cant be clicked and I cant input any words or numbers.

5.) I had enable the mobile theme setting on concrete5 and I used my phone to view my website. Links on the navigation menu did appear but only the Home link when touched on my phone screen is working.

I am not a programmer that knows the scripting of a website, as I got to know concrete5 by chance, I decided to try designing my website. As I am not satisfy with the blocks layout of some of the free themes out there, I purchased this theme so that I could better use the space on my website. But I was completely disappointed with this theme problems that I mentioned above and I totally regret spending $30 on this.
Response by hostco on at
hostco
After never asking for support a single time this review comes as a comes as a complete shock to us.

1) You have the wrong custom template for the nav selected.
2) Hyperlinks work fine, you must not have them set up correctly.
3) Internet explorer 8 and older does not support CSS3 and HTML5. That is what this theme is made of. The theme works in ie but will display differently for ie version 8 and down.
4) There has been a fix released for this
5) Again you have your auto nav set up wrong and thats why it does not work. It works perfectly on our demo as you can see.

If you would like to know how to set up your navigation correctly, the documentation can be found here.

http://www.concrete5.org/marketplace/themes/spacelab/documentation/...

For future reference, when you purchase a concrete5 theme, always check the documentation page to see if there are any special instructions. This alone would have probably prevented you from leaving such a negative review.

2.0.4 - 1.2

Review posted by jump4u on at

This is how to build a brand

jump4u
I sit not sure where to start. Firstly, this is a 7-star developer in a 5-star rating system.

1. The theme did all that it said and with documentation that though brief, was by far more complete than 95% of the themes in the market place.

2. These developers are the model of a company following Jerry McGuire's Mission Statement...Personal Attention. He even offered to Skype to work out some customization that I needed for a client who is ballistic about using neon colors.

3. They let you know what their product can do and cannot do, then suggests solutions.

4. Many if not most designers really get the bulk of their sites done after-hours. Therefore, support 9-5 is less of a value. These guys return e-mail like the sleep with their phones. Maybe they don't have women in their lives, but I'm not complaining.

5. They treat you with respect.

There is absolutely NO WAY that this review of one star is an honest experience. If he did have these issues, there is NO WAY that this development team ignored him. I have gotten $300 of support for a $30 theme. My only complaint is that their other products are so stellar that I second guessed on which I should have gotten. I would like for bundles of multiple products. Instead of 5 licenses of one being the only product, two licenses of several products.

2.0.4 - 1.2

Review posted by cooper69 on at

First Class Support!

cooper69
Many thanks for lightspeed support :)

Grettings from Gdansk - Poland

2.0.4.2 - 1.2

Review posted by theguideus on at

good theme, lots of extras, superior support.

theguideus
the theme is very clean and mobile friendly and has many nice templates and page types. but most of all is the support that is offered. i would agree with one of the others reviews that this developer is a 7 stars out of 5 on support.

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