Loads of problems on Safari
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I've just launched my new website with your theme. I developed it in Firefox/Mac which worked great.
Just looked at it in Safari and it's so bad it's not even usable. Major elements are missing, including main intro's and important text.
I started with the 'base' theme. I don't understand why it looks so terrible in safari.
Please can you help?
sitebysimon.co.uk
Just looked at it in Safari and it's so bad it's not even usable. Major elements are missing, including main intro's and important text.
I started with the 'base' theme. I don't understand why it looks so terrible in safari.
Please can you help?
sitebysimon.co.uk
| Type: | Pre-Sale |
|---|---|
| Status: | In Progress |
Still waiting for your help!
If I'm not logged in, all the headings are missing on my website, making it totally useless and embarrassing. Please help!!!
Attached is what it should look like... and what it actually looks like
If I'm not logged in, all the headings are missing on my website, making it totally useless and embarrassing. Please help!!!
Attached is what it should look like... and what it actually looks like
Hi. This is really urgent now and I need a reply. Are you there???
Hi,
I has answer here but it seems that it was not saved..
You need to check font size in the customization panel, it seems that it set to zero?
I has answer here but it seems that it was not saved..
You need to check font size in the customization panel, it seems that it set to zero?
Hi. Thought this was fixed but it seems the headings only appear when I'm logged in. I've checked the font size page and all are set to reasonable sizes.
It's not just Safari, I've tried 4 or 5 browsers.
Totally embarrassed as I've been sending clients to see the site and there are no headings.
Please can you offer a fix as soon as you can? I'm losing business here!!!
It's not just Safari, I've tried 4 or 5 browsers.
Totally embarrassed as I've been sending clients to see the site and there are no headings.
Please can you offer a fix as soon as you can? I'm losing business here!!!
THis is really confusing. Now the headings are appearing on desktop but not on mobile. I haven't changed anything - any idea what's going on?
It is not about the font size page but the theme customization panel, where you set colors of the theme.
I haven't touched the customisation panel - it's still using the defaults that were set when it installed.
Please can you give me more information about how to correct the problem?
I can't find any settings to control font colours on mobile devices.
Please can you give me more information about how to correct the problem?
I can't find any settings to control font colours on mobile devices.
Can you check the font size in the panel anyway?http://supermint3.myconcretelab.com/index.php/documentation/theme-c...
Hi. I haven't changed any font colours or sizes. They are exactly as your preset theme.
Font sizes are set to sensible values when I look in options.
Also I can not see a way to customise colours for mobile only.
Why do the headings work on desktop but not on mobile?
Font sizes are set to sensible values when I look in options.
Also I can not see a way to customise colours for mobile only.
Why do the headings work on desktop but not on mobile?
Hi. Still having problems with this. All headings are missing on all browsers I've tested.
I've tracked the problem to your override.css file, which is setting them all to font-size=0
Please can you help? This problem is costing me loads of business!!!
/*
** Let's start with some override from dashboard option's page
** This file is generated by php and placed into theme_supermint / elements / overrides.css.php
** Page name : Home / Theme preset Name : / Theme preset ID :
*/
/* --- Text Overrides --- */
/* -- FONTS --- */
.alternate, .tp-caption.big_alternate {
font-size:em;
}
body, p {
}
h1,.h1 { /*! font-size:0px */}
h2,.h2 { font-size:0px}
h3,.h3 { font-size:0px}
h4,.h4 { font-size:0px}
h5,.h5 { font-size:0px}
h6,.h6 { font-size:0px}
I've tracked the problem to your override.css file, which is setting them all to font-size=0
Please can you help? This problem is costing me loads of business!!!
/*
** Let's start with some override from dashboard option's page
** This file is generated by php and placed into theme_supermint / elements / overrides.css.php
** Page name : Home / Theme preset Name : / Theme preset ID :
*/
/* --- Text Overrides --- */
/* -- FONTS --- */
.alternate, .tp-caption.big_alternate {
font-size:em;
}
body, p {
}
h1,.h1 { /*! font-size:0px */}
h2,.h2 { font-size:0px}
h3,.h3 { font-size:0px}
h4,.h4 { font-size:0px}
h5,.h5 { font-size:0px}
h6,.h6 { font-size:0px}
I'm also seeing the same behavior on mobile Safari and Chromebooks, as well as some desktops. How can we make sure the font-size is not 0px???
Can you open src/Models/SupermintFont.php and change line 88 by
if(!$ratio) $ratio = 1;
Tried that, doesn't work I'm afraid. My website still has no text on it: sitebysimon.co.uk
Please can I have a refund for the theme? I'm just going to have to rebuild my website in a different theme as this has been going on for months and I can't afford to have a broken website any longer.
Please can I have a refund for the theme? I'm just going to have to rebuild my website in a different theme as this has been going on for months and I can't afford to have a broken website any longer.
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
i'm back from your site on both Chrome & Safari and see no differences.. ?
Did you have screenshot about what's working bad ?