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Hi,
we have just installed the exension and it's not showing up in the dashboard as indicated by the link after install... it failed install on first attempt due to file permissions but this has been fixed and reinstalled with no errors. It's almost as if the subsequent installs did nothing at all. Any tips?
we have just installed the exension and it's not showing up in the dashboard as indicated by the link after install... it failed install on first attempt due to file permissions but this has been fixed and reinstalled with no errors. It's almost as if the subsequent installs did nothing at all. Any tips?
Type: | Pre-Sale |
---|---|
Status: | Resolved |
Hi,
it's not in the sitemap before nor after install
it's not in the sitemap before nor after install
[EDIT] Sorry ignore this comment and read my next answer
Oh wait, I just checked your environment information and there's a problem.
You are using a version of the package that will not work for concrete v9. You have to download the latest version which is 2.0 and it will only install on concrete 9.0.1 and above and you're using 9.0.0
So you have to update concrete and then download version 2.0 of the package and try again.
You are using a version of the package that will not work for concrete v9. You have to download the latest version which is 2.0 and it will only install on concrete 9.0.1 and above and you're using 9.0.0
So you have to update concrete and then download version 2.0 of the package and try again.
upgraded to 9.0.1 the extensions shows v 2.0, yet no change after reinstall... no errors but it's not showing in the dashboard:
# Concrete Version
Core Version - 9.0.1
Version Installed - 9.0.1
Database Version - 20211104161958
# Database Information
Version: 10.1.41-MariaDB-0+deb9u1
SQL Mode: NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
# Concrete Packages
Ajax Forms - Express Edition Light (2.0), GDPR (1.8.3), Omnivery (1.1.70)
# Concrete Overrides
blocks/sw_anchor/controller.php, blocks/sw_anchor/add.php, blocks/sw_anchor/icon.psd, blocks/sw_anchor/icon.png, blocks/sw_anchor/db.xml, blocks/sw_anchor/edit.php, blocks/sw_anchor/view.php, blocks/sw_anchor/form.php, blocks/sw_anchor, blocks/sw_calculator/controller.php, blocks/sw_calculator/add.php, blocks/sw_calculator/icon.psd, blocks/sw_calculator/icon.png, blocks/sw_calculator/db.xml, blocks/sw_calculator/edit.php, blocks/sw_calculator/view.php, blocks/sw_calculator/form.php, blocks/sw_calculator, blocks/page_list/templates/icon_box/view.php, blocks/page_list/templates/icon_box, blocks/page_list/templates/onepager_home/view.php, blocks/page_list/templates/onepager_home, blocks/page_list/templates, blocks/page_list, blocks/express_form/view.php, blocks/express_form, blocks/autonav/templates/auto_mobile/view.php, blocks/autonav/templates/auto_mobile, blocks/autonav/templates, blocks/autonav, themes/omnivery/images/icon-arrow-left.svg, themes/omnivery/images/logo.svg, themes/omnivery/images/icon-check-grey.svg, themes/omnivery/images/hamburger.svg, themes/omnivery/images/double-quote.svg, themes/omnivery/images/icon-check-green.svg, themes/omnivery/images/slider-handle.svg, themes/omnivery/images/close.svg, themes/omnivery/images/icon-arrow-down-right.svg, themes/omnivery/images/logo-footer.svg, themes/omnivery/images, themes/omnivery/favicon/android-icon-72x72.png, themes/omnivery/favicon/favicon.ico, themes/omnivery/favicon/apple-icon-precomposed.png, themes/omnivery/favicon/apple-icon-120x120.png, themes/omnivery/favicon/apple-icon-57x57.png, themes/omnivery/favicon/android-icon-96x96.png, themes/omnivery/favicon/android-icon-36x36.png, themes/omnivery/favicon/ms-icon-70x70.png, themes/omnivery/favicon/apple-icon-114x114.png, themes/omnivery/favicon/android-icon-192x192.png, themes/omnivery/favicon/favicon-16x16.png, themes/omnivery/favicon/favicon-32x32.png, themes/omnivery/favicon/apple-icon-60x60.png, themes/omnivery/favicon/favicon-96x96.png, themes/omnivery/favicon/apple-icon-72x72.png, themes/omnivery/favicon/apple-icon-144x144.png, themes/omnivery/favicon/ms-icon-144x144.png, themes/omnivery/favicon/apple-icon-76x76.png, themes/omnivery/favicon/ms-icon-150x150.png, themes/omnivery/favicon/android-icon-48x48.png, themes/omnivery/favicon/browserconfig.xml, themes/omnivery/favicon/manifest.json, themes/omnivery/favicon/android-icon-144x144.png, themes/omnivery/favicon/apple-icon.png, themes/omnivery/favicon/ms-icon-310x310.png, themes/omnivery/favicon/apple-icon-180x180.png, themes/omnivery/favicon/apple-icon-152x152.png, themes/omnivery/favicon, themes/omnivery/default_content_nav.php, themes/omnivery/css/fullpage.css, themes/omnivery/css/style.less, themes/omnivery/css/foundation-6.6.3.css, themes/omnivery/css, themes/omnivery/default_section_home.php, themes/omnivery/default_section_testimonial.php, themes/omnivery/page_theme.php, themes/omnivery/thumbnail.png, themes/omnivery/js/app.js, themes/omnivery/js/jquery.js, themes/omnivery/js/owl.carousel.min.js, themes/omnivery/js/foundation.js, themes/omnivery/js/fullpage.min.js, themes/omnivery/js/moment-with-locales.js, themes/omnivery/js, themes/omnivery/elements/google_tag_manager.php, themes/omnivery/elements/head.php, themes/omnivery/elements/facebook.php, themes/omnivery/elements/header.php, themes/omnivery/elements/content_nav_fullpage.php, themes/omnivery/elements/footer.php, themes/omnivery/elements, themes/omnivery/default_iconbox.php, themes/omnivery/default_section_full.php, themes/omnivery/default.php, themes/omnivery/default_section_content.php, themes/omnivery
# Concrete Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
Apache/2.4.38 (Debian)
# Server API
fpm-fcgi
# PHP Version
7.3.14-1~deb10u1
# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imagick, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, Phar, posix, readline, redis, Reflection, session, shmop, SimpleXML, soap, sockets, sodium, SPL, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib
# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
upload_max_filesize - 2M
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 10000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5
# Concrete Version
Core Version - 9.0.1
Version Installed - 9.0.1
Database Version - 20211104161958
# Database Information
Version: 10.1.41-MariaDB-0+deb9u1
SQL Mode: NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
# Concrete Packages
Ajax Forms - Express Edition Light (2.0), GDPR (1.8.3), Omnivery (1.1.70)
# Concrete Overrides
blocks/sw_anchor/controller.php, blocks/sw_anchor/add.php, blocks/sw_anchor/icon.psd, blocks/sw_anchor/icon.png, blocks/sw_anchor/db.xml, blocks/sw_anchor/edit.php, blocks/sw_anchor/view.php, blocks/sw_anchor/form.php, blocks/sw_anchor, blocks/sw_calculator/controller.php, blocks/sw_calculator/add.php, blocks/sw_calculator/icon.psd, blocks/sw_calculator/icon.png, blocks/sw_calculator/db.xml, blocks/sw_calculator/edit.php, blocks/sw_calculator/view.php, blocks/sw_calculator/form.php, blocks/sw_calculator, blocks/page_list/templates/icon_box/view.php, blocks/page_list/templates/icon_box, blocks/page_list/templates/onepager_home/view.php, blocks/page_list/templates/onepager_home, blocks/page_list/templates, blocks/page_list, blocks/express_form/view.php, blocks/express_form, blocks/autonav/templates/auto_mobile/view.php, blocks/autonav/templates/auto_mobile, blocks/autonav/templates, blocks/autonav, themes/omnivery/images/icon-arrow-left.svg, themes/omnivery/images/logo.svg, themes/omnivery/images/icon-check-grey.svg, themes/omnivery/images/hamburger.svg, themes/omnivery/images/double-quote.svg, themes/omnivery/images/icon-check-green.svg, themes/omnivery/images/slider-handle.svg, themes/omnivery/images/close.svg, themes/omnivery/images/icon-arrow-down-right.svg, themes/omnivery/images/logo-footer.svg, themes/omnivery/images, themes/omnivery/favicon/android-icon-72x72.png, themes/omnivery/favicon/favicon.ico, themes/omnivery/favicon/apple-icon-precomposed.png, themes/omnivery/favicon/apple-icon-120x120.png, themes/omnivery/favicon/apple-icon-57x57.png, themes/omnivery/favicon/android-icon-96x96.png, themes/omnivery/favicon/android-icon-36x36.png, themes/omnivery/favicon/ms-icon-70x70.png, themes/omnivery/favicon/apple-icon-114x114.png, themes/omnivery/favicon/android-icon-192x192.png, themes/omnivery/favicon/favicon-16x16.png, themes/omnivery/favicon/favicon-32x32.png, themes/omnivery/favicon/apple-icon-60x60.png, themes/omnivery/favicon/favicon-96x96.png, themes/omnivery/favicon/apple-icon-72x72.png, themes/omnivery/favicon/apple-icon-144x144.png, themes/omnivery/favicon/ms-icon-144x144.png, themes/omnivery/favicon/apple-icon-76x76.png, themes/omnivery/favicon/ms-icon-150x150.png, themes/omnivery/favicon/android-icon-48x48.png, themes/omnivery/favicon/browserconfig.xml, themes/omnivery/favicon/manifest.json, themes/omnivery/favicon/android-icon-144x144.png, themes/omnivery/favicon/apple-icon.png, themes/omnivery/favicon/ms-icon-310x310.png, themes/omnivery/favicon/apple-icon-180x180.png, themes/omnivery/favicon/apple-icon-152x152.png, themes/omnivery/favicon, themes/omnivery/default_content_nav.php, themes/omnivery/css/fullpage.css, themes/omnivery/css/style.less, themes/omnivery/css/foundation-6.6.3.css, themes/omnivery/css, themes/omnivery/default_section_home.php, themes/omnivery/default_section_testimonial.php, themes/omnivery/page_theme.php, themes/omnivery/thumbnail.png, themes/omnivery/js/app.js, themes/omnivery/js/jquery.js, themes/omnivery/js/owl.carousel.min.js, themes/omnivery/js/foundation.js, themes/omnivery/js/fullpage.min.js, themes/omnivery/js/moment-with-locales.js, themes/omnivery/js, themes/omnivery/elements/google_tag_manager.php, themes/omnivery/elements/head.php, themes/omnivery/elements/facebook.php, themes/omnivery/elements/header.php, themes/omnivery/elements/content_nav_fullpage.php, themes/omnivery/elements/footer.php, themes/omnivery/elements, themes/omnivery/default_iconbox.php, themes/omnivery/default_section_full.php, themes/omnivery/default.php, themes/omnivery/default_section_content.php, themes/omnivery
# Concrete Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
Apache/2.4.38 (Debian)
# Server API
fpm-fcgi
# PHP Version
7.3.14-1~deb10u1
# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imagick, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, Phar, posix, readline, redis, Reflection, session, shmop, SimpleXML, soap, sockets, sodium, SPL, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib
# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
upload_max_filesize - 2M
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 10000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5
That's just weird.
Would you mind giving me access to your dashboard as well as a cPanel access? I'll need to have a look at files and the database. If it's ok with you can you send me that by private message?
Thank you
Would you mind giving me access to your dashboard as well as a cPanel access? I'll need to have a look at files and the database. If it's ok with you can you send me that by private message?
Thank you
Hi,
that's not even technically possible as the site is on a private network and there is no cPanel. I can provide as much logs as necessary ro do any operations you might recommend.
that's not even technically possible as the site is on a private network and there is no cPanel. I can provide as much logs as necessary ro do any operations you might recommend.
No problem. I answered your PM
Ok so let's try this. First uninstall the package completely.
Then go to your database and look for the following entries. If you find them delete them.
Table Pages:
Look in column cFilename for values /dashboard/ajaxexpressforms/view.php and /dashboard/ajaxexpressforms/shared.php
Table PagePaths
Look in column cPath for values /dashboard/ajaxexpressforms/shared and /dashboard/ajaxexpressforms
Table Collections
Look in column cHandle for values ajaxexpressforms and shared
If you find any of these values delete the row.
Once you're done install the package again.
Then go to your database and look for the following entries. If you find them delete them.
Table Pages:
Look in column cFilename for values /dashboard/ajaxexpressforms/view.php and /dashboard/ajaxexpressforms/shared.php
Table PagePaths
Look in column cPath for values /dashboard/ajaxexpressforms/shared and /dashboard/ajaxexpressforms
Table Collections
Look in column cHandle for values ajaxexpressforms and shared
If you find any of these values delete the row.
Once you're done install the package again.
Could you uninstall the package and after that check if the page appears in your sitemap. If it does delete the page, including its parent, and install the package again.
Let me know if that doesn't work.