Cannot update or uninstall

Permalink Browser Info Environment
Hi

There is a problem when trying to update or uninstall the Google Plus One package in the latest version of concrete5, v5.6.

When I try updating the package I get a message "...there was an error ..." after which I can't add any blocks. I get the following errors in the modal box instead of a list of blocks:
Warning: require_once(/home/sites/photoboffin.co.uk/public_html/packages/google_plus_one/blocks/google_plus_one/controller.php) [function.require-once]: failed to open stream: No such file or directory in /home/sites/photoboffin.co.uk/public_html/updates/concrete5.6.0.2/concrete/core/libraries/loader.php on line 205

Fatal error: require_once() [function.require]: Failed opening required '/home/sites/photoboffin.co.uk/public_html/packages/google_plus_one/blocks/google_plus_one/controller.php' (include_path='/home/sites/photoboffin.co.uk/public_html/libraries/3rdparty:/home/sites/photoboffin.co.uk/public_html/updates/concrete5.6.0.2/concrete/libraries/3rdparty:.:/usr/share/pear5') in /home/sites/photoboffin.co.uk/public_html/updates/concrete5.6.0.2/concrete/core/libraries/loader.php on line 205

If I try to uninstall it, I get an error message referring to something in the database.

I've downloaded, unzipped and added the package again, and now everything is working.

This package hasn't updated properly for months. You get a number "1" where the "package updated successfully" message usually appears. Nothing untoward happened whilst running 5.5.2.1; it's only after updating to v5.6 that I have problems.

Regards

Pete

Type: Discussion
Status: New
peterfinch
View Replies:
Eulalia replied on at Permalink Reply
Eulalia
I have the same problem. can't uninstall or upgrade. when I try upgrade get a 1. in the red banner on top. I think this is interfering with trying to upgrade to 5.6.0.1.

any further action on this matter?
peterfinch replied on at Permalink Reply
peterfinch
Hi

I have sent all the information regarding the issue, in great detail, in a private message to the developer - all months ago - and I haven't heard anything back.

I've just had to leave mine installed but not updated for now. I have updated Concrete5 to 5.6.02 successfully though.
Eulalia replied on at Permalink Reply
Eulalia
Thanks for the reply and that tidbit Peter. I thought this thread would be dead by now.

Guess my next step will try the 5.6.0.2 core swap as suggested elsewhere. Certainly getting into this deep for someone with no previous programming or sitebuild experience!

Cheers

concrete5 Environment Information

Browser User-Agent String

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You have not specified a license for this support ticket. You must have a valid license assigned to a support ticket to request a refund.