Refund Request

Permalink Browser Info Environment
Please refund our license.

We have tried it out, and as I was adding new blog pages, we got a SQL error which locked us out and we had to re-install, which made us lose all of our work.

Also, the add-on is not mobile responsive which does not meet our expectations, especially with the high demand of mobile viewership today.

Overall, it just does not meet our requirements.

Type: Pre-Sale
Status: In Progress
MichaelSarkis
View Replies:
MichaelSarkis replied on at Permalink Reply
MichaelSarkis
Please disregard this refund request. We are making the blog work with our site template through utilizing css.

concrete5 Environment Information

# concrete5 Version
5.6.3.3

# concrete5 Packages
301 Redirects (2.2.2), Designer Content (3.1.1), Designer Content Pro (1.2.2), Designer Content Pro - Custom Block Storage (1.0), eCommerce (2.8.16), Form Tableless Layout (1.2.1), Iframe (1.0), Instant CSS (1.1), Instant JavaScript (1.0.1), Lightboxed Image (0.9.2), New Colours : Testimonials & Quotes (0.9.0), News Scroller Manager (1.0), Popup Pro (1.6.8), SEO Attributes (1.0), Share, Like, Follow (0.9.9), Stripe payment method (1.2), Video Gallery Manager (0.9.2), Whale jCarousel (1.3.2), Whale Nivo Image Slider (1.2), Whale Sky Tabs (1.0.0).

# concrete5 Overrides
blocks/animated_image_block, blocks/apply_block, blocks/block_circle, blocks/button_block, blocks/collapsing_info_block, blocks/contact_story_block, blocks/content_block, blocks/employee_profile, blocks/end_cap_block, blocks/icon_block, blocks/icon_block_ii, blocks/jc_tabs_gallery, blocks/jc_tab_block, blocks/page_title_block, blocks/pricing_section_block, blocks/product_block, blocks/product_block_ii, blocks/screen_banner_block, blocks/team_and_partners_block, blocks/title_block, blocks/triple_link_block, blocks/video_background, blocks/video_block, languages/ar, languages/cs_CZ, languages/da_DK, languages/de_DE, languages/el_GR, languages/es_AR, languages/es_ES, languages/es_MX, languages/es_PE, languages/fa_IR, languages/fi_FI, languages/fr_FR, languages/it_IT, languages/ja_JP, languages/nb_NO, languages/nl_NL, languages/pt_PT, languages/ro_RO, languages/ru_RU, languages/sk_SK, languages/sl_SI, languages/sv_SE, languages/tr_TR, languages/vi_VN, languages/zh_TW, themes/jonas

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Microsoft-IIS/8.5

# Server API
cgi-fcgi

# PHP Version
5.3.28

# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, filter, ftp, gd, gettext, hash, iconv, imap, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, pdo_sqlsrv, Phar, Reflection, session, SimpleXML, soap, SPL, sqlsrv, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, zip, zlib.

# PHP Settings
max_execution_time - 300
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
safe_mode - Off
safe_mode_exec_dir - <i>no value</i>
safe_mode_gid - Off
safe_mode_include_dir - <i>no value</i>
sql.safe_mode - Off
upload_max_filesize - 2M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pdo_sqlsrv.client_buffer_max_kb_size - 10240
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
safe_mode_allowed_env_vars - PHP_
safe_mode_protected_env_vars - LD_LIBRARY_PATH

Browser User-Agent String

Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.71 Safari/537.36

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.