1. Create a new account here (watch video)
2. Login to your Zopim-Dashboard
3. Copy the Widget-Code from your Zopim-Dashboard (watch video)
4. Paste your Widget-Code into your Zopim-Addon in concrete5 (System & Settings > Basics > Zopim)
Notice: Your website cache will be cleared when you save your seetings.
Watch the video on YouTube