Crashed site

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When I was working with my site this message suddenly came up:
"Argument 1 passed to Concrete\Core\Html\Image::__construct() must be an instance of Concrete\Core\File\File, boolean given".
Now I can´t do anything. What happened? Is there a way to reset everything or reinstall?
/Peter

Type: Pre-Sale
Status: In Progress
peel1962
View Replies:
longki replied on at Permalink Reply
longki
Hi Peter,

What was the last action you made before getting the error.
Also, do you have a link where I can check?

Thanks,
John
peel1962 replied on at Permalink Reply
peel1962
I tried to do a pagelist on the startpage ofhttp://www.cedea.se/v2
when the message came up.
/Peter
longki replied on at Permalink Reply
longki
What was the custom page template that you were trying to use?
peel1962 replied on at Permalink Reply
peel1962
The template is "Home V3"
longki replied on at Permalink Reply
longki
What was the last block you used before encountering the issue?
peel1962 replied on at Permalink Reply
peel1962
I used the page list block with "Calyx four column features" setting.
longki replied on at Permalink Reply
longki
I'll provide the fix in 30 mins.
peel1962 replied on at Permalink Reply
peel1962
Great. Thanks!!
longki replied on at Permalink Reply 1 Attachment
longki
Peter,

Please update the view.php for page list four column feature.
Path:
Root/packages/cg_calyx_five_seven/blocks/page_list/templates/calyx_four_colum_features/view.php

I'll update the theme this week regarding this issue.

Thanks,
John
peel1962 replied on at Permalink Reply
peel1962
Updated with the attached file. Now this message shows:
Argument 1 passed to Concrete\Core\Html\Image::__construct() must be an instance of Concrete\Core\File\File, boolean given
longki replied on at Permalink Reply
longki
Hello Peter,

I can't replicate the issue on my end.
Are you sure that this is pag list - four column feature template?
If you don't mind, can you provide me temporary FTP access to check on the
files.

Thanks,
John
peel1962 replied on at Permalink Reply
peel1962
I´m not 100% sure, but pretty sure...
Here is the FTP login:
ftp://ws56.surftown.com
user: hb214099352
pw: KalleAnka67
longki replied on at Permalink Reply
longki
Hello Peter,

I tried to connect with filezilla but I can't connect, having issue with
the DNS.
Though I was able to check the files in the browser.

Just wondering if I can modify the file with the ftp access. It would be
helpful for me to solve the issue.
Just PM the credentials.

Thanks,
John
peel1962 replied on at Permalink Reply
peel1962
Go ahead and modify the files. I haven´t done anything important on the site yet anyway.
longki replied on at Permalink Reply
longki
Hello Peter,

Cant connect with FileZilla. Could be firewall on the server?

Status: Resolving address of ws56.surftown.com

Status: Connecting to 212.97.132.173:21...

Status: Connection attempt failed with "ETIMEDOUT - Connection attempt
timed out".

Error: Could not connect to server

Thanks,

John
peel1962 replied on at Permalink Reply
peel1962
How strange. I can connect with Transmit without any trouble. I use standard settings and passive mode.
I will talk to surftown.com support and ask them about the problem, they might have a solution.
/Peter
longki replied on at Permalink Reply
longki
Hello Peter,

I'll try to connect tomorrow. Let me know if there is an update from your
hosting company. Currently, I'm based In Dubai in case they need a location.

Thanks,
John
peel1962 replied on at Permalink Reply
peel1962
peel1962 replied on at Permalink Reply
peel1962
Forgot to tell I´m using a Linux webserver so you have to check passive mode
/Peter
longki replied on at Permalink Reply
longki
I already tried passive mode as well.
longki replied on at Permalink Reply
longki
I already tried this one before hand.
peel1962 replied on at Permalink Reply
peel1962
OK, I will check with them tomorrow. It´s a little late in Sweden by now.
/Peter
peel1962 replied on at Permalink Reply
peel1962
Hi again.
I spoke to the Surftown-support, and the said it shouldn´t be a problem from a specific region as long as the ftp login information is correct.
Well, that´s all I can do for the moment.
/Peter
peel1962 replied on at Permalink Reply
peel1962
Hi again.
I dont´ know if you´ve tried to login again on the site, but I´m changing the password this weekend since I showed it in public here.
Is there a way to reinstall and start over from the beginning?
/Peter
peel1962 replied on at Permalink Reply
peel1962
Hi John.
The login to the FTP has been changed so if you want to try again you have to give me your email-address so it won´t go public again.
I really need you to reply as soon as you can and give me a solution.
Right now I´m totally stuck and can´t do anything with the site.
/Peter
longki replied on at Permalink Reply
longki
Hello Peter,

Good day.

Just send me a personal message on my concrete5 profile for the access,
I'll try it 1 more time.
Else, you need a fresh install,

Thanks,
John
peel1962 replied on at Permalink Reply
peel1962
Hi again. I did a new C5 installation in a new directory and database, because there were problems with the template customize area (completely blank) so I figured there were more problems.
I installed the theme and now it´s working (so far). I will contact you again if the problem comes back.
/Peter

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.5.8
Version Installed - 5.7.5.8
Database Version - 20160412000000

# concrete5 Packages
Calyx 5.7 (1.0.1), Lazy4site Theme (0.9.9).

# concrete5 Overrides
languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
LiteSpeed

# Server API
litespeed

# PHP Version
5.6.26

# PHP Extensions
bcmath, bz2, calendar, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, libxml, litespeed, mbstring, mcrypt, memcache, mhash, mysql, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, turbo_realpath, XCache, XCache Cacher, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib.

# PHP Settings
max_execution_time - 3000
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 5000
memory_limit - 1024M
post_max_size - 100M
sql.safe_mode - Off
upload_max_filesize - 100M
memcache.max_failover_attempts - 20
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
RealPath safe mode - <i>no value</i>
realpath_cache_safe_mode - <i>no value</i>
xcache.var_maxttl - 0
opcache.max_accelerated_files - 4000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12) AppleWebKit/602.1.50 (KHTML, like Gecko) Version/10.0 Safari/602.1.50

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