This package isn't currently available for this version of Concrete . Please contact the maintainer of this package for assistance.

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I cannot download the Modena Package for installation.
Instead, I receive the following error:

his package isn't currently available for this version of Concrete . Please contact the maintainer of this package for assistance.

Thanks for any help you can provide..

Type: Pre-Sale
Status: In Progress
racalvin
View Replies:
racalvin replied on at Permalink Reply
racalvin
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
VidalThemes replied on at Permalink Reply
VidalThemes
Hi there,

I am extremely sorry you are getting this error, we are currently investigating the issue, and concrete CMS themselves are also investigating the issue, I am still waiting to hear back from them.


You can bypass this issue by doing a manual install, if you are not sure how to do a manual install please let me know and I can give you full instructions on how to do it, it doesn’t take very long.

Of course if you still want a refund I am happy to do that for you.

Best Regards,
David
racalvin replied on at Permalink Reply
racalvin
Dear Vidal Themes Representative,

I did not check the Concrete CMS marketplace support page for a response. But I did receive a follow-up email yesterday regarding my installation issue. If I can work around the issue with a manual installation through my A2 hosting server via the C-panel, then send me the instructions and I'll try installing the Modena theme manually. If that doesn't work, I'll request a refund.

Thanks,
Roger A. Calvin
VidalThemes replied on at Permalink Reply
VidalThemes
Dear Roger,

Very sorry about this, it's an issue we are aware of and we are currently working with Concrete CMS themselves to find out what is going on. You can find the instructions for a manual install herehttp://modena-docs.vidalthemes.com/... under the "Install (Theme Forest)" section, please ignore the the fact it is instructions for Theme Forest the process is the same.

Best regards

David
Moloen replied on at Permalink Reply
Moloen
I have the same issue. Where can I download the theme files?
VidalThemes replied on at Permalink Reply
VidalThemes
Please see my reply to your other thread.

concrete5 Environment Information

# Concrete Version
Core Version - 9.2.1
Version Installed - 9.2.1
Database Version - 20230503095900

# Hostname
az1-ss8.a2hosting.com

# Environment
production

# Database Information
Version: 10.3.36-MariaDB-cll-lve
SQL Mode: ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

# Concrete Packages
None

# Concrete Overrides
None

# Concrete Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
litespeed

# PHP Version
7.4.33

# PHP Extensions
bcmath, bz2, calendar, Core, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, i360, iconv, imap, intl, json, ldap, libxml, litespeed, mbstring, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 300
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 10000
memory_limit - 768M
post_max_size - 128M
upload_max_filesize - 128M
ldap.max_links - Unlimited
mbstring.regex_retry_limit - 1000000
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
unserialize_max_depth - 4096

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36 Edg/116.0.1938.62

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