Struggling to install
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Hi, I cant access my fastpannel to install this theme manually. If possible I would like to install directly from Concrete as a second purchase and get a refund for the first purchase.
Type: | Pre-Sale |
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Status: | Archived |
Hello Dominic
Hope you're doing well with the theme Résumé
Since I have not heard from you in a few days, now I am archiving this support ticket.
You'll always be able to re-open it and ask for support again.
I'll be happy to help you further.
Also please remember, since you own a LICENSE of the theme, you'll always be able to download the further new released versions of the theme, free of charge
Have a good day
Matt
Hope you're doing well with the theme Résumé
Since I have not heard from you in a few days, now I am archiving this support ticket.
You'll always be able to re-open it and ask for support again.
I'll be happy to help you further.
Also please remember, since you own a LICENSE of the theme, you'll always be able to download the further new released versions of the theme, free of charge
Have a good day
Matt
Thanks for your message
I have been told, at the moment downloading and installing any packages from within the ConcreteCMS dashboard, the system does not offer the option to select which version to download.
It might be a temporary BUG issue, I am not sure.
But now apparently you are also told me you did not have the multiple option of which version to choose from?
I actually do not know which version you have installed, as it does not appear to me among your shared system environment information.
I suspect the only option you have is to upload the download the theme Résumé version you wish and then upload it via FTP or via your Control Panel manually.
The option you propose with the refund and purchase again would not work, at the present time I am afraid
Regards
Matt