Adding a logo clarification

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I am a newbie trying out your theme.

I can't find the place where you are supposed to change the logo in the header. I saw your note in the Documentation section, but couldn't find the place that you indicated.

I am using version 5.6.0.1

Type: Discussion
Status: New
crjohnson11
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c5themesCo replied on at Permalink Reply
c5themesCo
You just click on the logo area and add the image.

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Regards,
Viva Templates
crjohnson11 replied on at Permalink Reply
crjohnson11
When the home page is in edit mode, there is no edit box around the area in the upper left hand corner. If you hover, you can see a small rectangle that hilights gray and a tool tip that says "Take Me Home", and clicking the box reloads the home page.

Is the logo box supposed to be editable? Perhaps it is a version compatibility issue?
c5themesCo replied on at Permalink Reply
c5themesCo
Hmm, that's odd… Can you send me your admin access...

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Sóley Ó. Óttarsd.
Sent with Sparrow (http://www.sparrowmailapp.com/?sig)
crjohnson11 replied on at Permalink Reply
crjohnson11
I only have the site running locally and am accessing it via localhost. There is a firewall between the internet and the hosting PC. Is an admin access going to help you?

I also noticed that when I click on the LiveDemo in the marketplace for the theme, the logo image does not load. It has the broken link icon instead of a logo. Perhaps this is related?

I am using the latest version of Chrome.
crjohnson11 replied on at Permalink Reply 1 Attachment
crjohnson11
Attached is a screen shot of what I see when the cursor hovers over the logo area
crjohnson11 replied on at Permalink Reply
crjohnson11
It's been a few days and I haven't had any response. Do you have any thoughts as to how to proceed?

The theme is not really useful to me without the logo in the corner, and I don't want to have to delve into the code to fix the problem, if there is one.

Perhaps the best solution is just to give up and get a refund?
c5themesCo replied on at Permalink Reply
c5themesCo
The issue is not on our end, i really need to be able to access your site to fix or check this out…

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Regards,
Viva Templates
crjohnson11 replied on at Permalink Reply
crjohnson11
I set up a demo website at concrete5.ord that displays the behavior tha t I described. I sent you a private message with a link and the admin password. Do you have it?
c5themesCo replied on at Permalink Reply
c5themesCo
Yes, just replied. Can you get me that access so i can make the update, already downloading the latest version on c5 to make it compatible with the last logo/block updates that c5 team has done it seems...

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